Last updated: August 2026
By booking an appointment, enrolling in a SHEbang membership, or contacting The Gray Salon and Spa, you agree to these Terms and Conditions in full. Please read them carefully before using our services.
SHEbang memberships are billed monthly on the 1st of each month via Square Subscriptions. Memberships are available at three tiers: X2 ($89/month), X4 ($149/month), and X8 ($249/month). Each tier includes the stated number of qualifying salon visits per month.
Unused visits do not roll over to the following month. Membership cancellations require 30 days written notice via email to [email protected]. Refunds are not issued for partial months.
Member pricing on upgraded services (dimensional color, clinical facials, extensions) applies only to active membership holders in good standing.
By providing your phone number, you consent to receive SMS messages from The Gray Salon and Spa regarding appointment reminders, booking confirmations, and service updates. Message frequency varies. Standard message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Opting out will not affect your existing service appointments.
Individual results from salon and spa services may vary based on hair type, skin condition, and medical history. The Gray Salon and Spa makes no guarantee of specific outcomes. Clients are responsible for disclosing any allergies, sensitivities, or medical conditions prior to receiving services.
Color corrections and specialty services may require multiple sessions. Pricing for complex services will be discussed during consultation prior to commencement.
All services are payable at time of service. We accept major credit and debit cards. Cash payments are accepted. Gratuity is at the discretion of the client and is not included in service pricing.
All content on this website and associated social media, including photographs, videos, logos, and written content, is the property of The Gray Salon and Spa and Gray Armstrong. Unauthorized reproduction or distribution is prohibited.
These Terms and Conditions are governed by the laws of the State of Georgia. Any disputes arising from these terms shall be resolved in the courts of Chatham County, Georgia.
For questions regarding these Terms, contact us at: [email protected] or call (912) 250-8278.
The Gray Salon and Spa | 5102 Paulsen Street, BLDG 8A, Savannah, GA 31406
To secure your appointment, a valid credit or debit card is required at the time of booking. Your card information is stored securely and will not be charged at booking.
By providing your card information, you agree to The Gray Salon & Spa's cancellation policy. A fee of 25% of your scheduled service total will be charged to your card on file for any cancellation or no-show within 2 hours of your appointment. If the charge is unsuccessful, the fee must be paid in full before a new appointment can be scheduled, or you may call the salon to arrange payment. This fee is assessed at the sole discretion of your service provider and may be waived for emergency situations.
Self-service rescheduling and cancellation links provided in your appointment confirmation expire 120 minutes before your scheduled appointment time. To make changes after that window, please contact us directly by phone or email.